Personal data protection


We treat personal data in accordance with the legal regulations of the Czech Republic and relevant regulations of the European Union directly applicable, in particular Act No. 101/2000 Sb., on the protection of personal data, as amended, and Act No. 480/2004 Sb., and in accordance with Article 13 of the Regulation (EU) No 2016/679 of the European Parliament and the Council of 27 April 2016, the General Regulation on the protection of personal data on certain information society services and on the amendment of certain laws, as amended. Below we will show you how and for what purpose do we process your personal data and who can be its processors. This information is important, so we hope you will find time and read everything carefully.

Who is the data controller managing your data?

You give your consent to ARC-Robotics s.r.o., company ID: 291 23 372, with registered office at Commercial 1279/1, 301 00 Pilsen, registered in the Public Register kept by the District Court in Pilsen, Section C, Insert 26825, to process as a data controller, in accordance with the Czech personal data protection act and GDPR Regulation, personal data pursuant to the conditions below.

As data controllers, what kind of data do we process?

Data provided in the form

  • Name and surname
  • Telephone number
  • Email address

Other indirect data

  • IP address
  • Cookies (for the purpose of offering relevant content just for you and making it easier to browse websites)
  • Learn about your browser and operating system version to ensure that the website is properly displayed

When is it not necessary to provide consent to personal data processing?

We may only process your personal data without your consent for the following purposes:

  • Performance of a contract to provide a service or product
  • The fulfilment of legal obligations that we are subject to based on generally binding legal regulations.
  • Processing due to legitimate interest (e.g. direct marketing, security and protection of life.

Why do we manage the personal data, and for how long do we do so?

The data may be used for business and marketing purposes, i.e. to maintain a user database on the website and to offer goods and services, for the duration of the legal reason for this processing and the use of personal and other data. In other words, we collect your personal information so that you can use our services and to inform you of the news. Learn more about why we manage individual pieces data by the location where it was provided.

Identification- and address-related data can be used in accordance with the so-called legitimate interest to create of in-house statistics. Anonymized output from these statistics is used to improve our services, including user and marketing behaviour analyses.

We process personal data obtained using cookies on the basis of your consent (which you can grant by confirming said option in the web-based interface after you have been notified regarding the use of cookies and have had the opportunity to familiarize yourselves with these Rules). We are authorized to process personal data obtained using cookies even if you continue to use the web interface after you have been alerted to the processing of said personal data. We use personal data obtained using cookies for the purposes of user support, improvement of our services, including user and marketing behaviour analyses.

All personal data provided for the purposes stated above is provided entirely on a voluntary basis, and is processed on the grounds of on the consent expressed through active interaction with (i.e. clicking) on the box indicating the consent for the processing or on the grounds of legitimate interest. You can withdraw your consent with data processing for these purposes at any time by e-mail at

How is my data protected?

We make every effort to protect all personal data we process, against their leak or theft. For this reason, we restrict its handling, copying, transferring or access to it only for the essential purposes for which you have given us consent or where the purpose is defined by law. In addition, our website runs using HTTPS protocol (with a valid SSL certificate) for encrypted web-user connections, which minimizes the possibility of personal data theft during data transfer (registration, logging in, submission of the form, etc.) The website is located on secure servers provided by Fortion Networks, s.r.o. Company ID: 26397994, registered office at Božkovská 307/9, Plzeň, 326 00, registered at the Regional Court in Pilsen under file number C 17708.

Who has access to personal data?

The processing of personal data is carried out by the data controller within the scope of the Czech Act on protection of personal data, but personal data can also be processed by the following processors on behalf of the original data processor:

  • Software provider: ANT studio s.r.o., Company ID: 29113229, with its registered office at Slovanská alej 2182/30, 326 00 Plzeň, registered at the relevant Court in Pilsen keeping the Commercial Register, Section C, File 25698.

Alternatively, we may authorize other processors of personal data or persons (for example, carriers or other person involved in the performance of our contract and our obligations), but only to the extent necessary to fulfil the contract. We do not pass on any personal data to any other person. Personal as well as other acquired data is fully secured against misuse. Personal data will be processed electronically in an automated manner or in printed form in a non-automated manner. Your personal data will not be transferred to countries outside the European Union.

What are my rights in relation to the protection of personal data?

  • Ask us for information regarding the nature of your personal data we are processing.
  • Ask us for an explanation regarding the processing of your personal information.
  • Request access to the data to update or correct it.
  • Require that we delete said personal data.
  • Request transfer of data.
  • The right to be, in certain cases, informed about personal data breach.

You may at any time file a complaint regarding the processing of your personal data or the failure of the controller to discharge their obligations arising from GDPR to the relevant supervisory authority. The Office for Personal Data Protection in the Czech Republic is the relevant supervisory authority, with its seat at Pplk. Sochora 27, 170 00 Praha 7,


In accordance with the provisions of Sec. 89 of Act No. 127/2005 Sb., on electronic communications, we hereby inform you that our web sites use cookies. Cookies are small text files that can be used by websites to support the user experience. The law states that we may store cookies on your device if they are strictly necessary for the operation of this website. We need your permission for all other cookie types. This page uses different types of cookies.

Some cookies are placed by third-party services that appear on our site. Standard web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) support cookie management. You can manually delete, block, or completely disable each cookie, or block it or allow it only for individual websites by accessing browser settings. For more detailed information, please use the help in your browser. If your browser uses cookies, we will assume that you agree with the use of standard cookies on the part of our server.

What types of cookies are there?

In general, cookies, or temporary files stored in a browser, can be divided into two types. One type is stored only for a short time and facilitates the use of the website or e-shop (e.g. storing the goods in the basket, the product visited, closing the pop-up window, etc.). These temporary cookies allow information to be stored when going from one website to another, eliminating the need to re-enter some data.

The other type of cookies is stored for a longer period of time (for example, several weeks to several months). These cookies help identify your computer when you visit our website repeatedly. However, they do not allow you to identify you as a specific person. Long-term cookies allow us to better personalize our website and offer you relevant content or advertising. The collected data is completely anonymous and we cannot link it to any other data.

Why are we using Cookies?

Functional cookies - Necessary cookies help make the website operational by allowing basic features such as site navigation and access to secure sections of the website to function. The website can not function properly without these cookies.

Analytical cookies - Statistical cookies help website owners understand how visitors use websites. They are collected anonymously and help improve websites.

Preference cookies - Preference cookies allow a website to remember information that changes how the website behaves or looks. For example, the preferred language or region where you are.

Marketing cookies - Marketing cookies are used to track website visitors and data is used according to our advertising partners. These companies can use data to offer relevant and personalized ads. For this type of ads, we use the services below, in which users are segmented based on features they share. This data can not be associated with a particular person.

  • SEZNAM.CZ, a.s. (Sklik). For more information click HERE
  • Google (AdWords) For more information click HERE
  • Facebook (Facebook Pixel). For more information click HERE
  • RTB (Adform). For more information click HERE

How to deactivate or delete cookies?

If you do not want to use cookies or delete their content saved by websites regarding your visits to different websites and portals, you can use the guides for each of the most commonly used browsers below:

Updating our privacy policy

It is possible that we will modify or update our privacy policy over time. Any changes to the privacy policy will become effective upon their publication on this website

These Terms become effective on 25 May 2018.

The last update of the Terms was published on 25 May 2018